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Modernizing Your Reception, Lounge and Waiting Areas.
Nov 19th, 2014 by Peter Harnack

Visit Indoff - Silicon Valley    Return to Ind0ff – Silicon Valley Branch (Office Furniture San Jose . Com)

 

  • Power outlets
  • Tablet arms
  • Data ports
  • Self-playing monitors
  • Magazine and literature racks
Lounge Chair with Power Outlet and Tablet Arm

Lounge Chair with Power Outlet and Tablet Arm

Upgrade Your First Impression Organizational Image

Your organization is often perceived by your lounge and waiting areas.  How you outfit these areas project an image about how you care about your clients, customers, patients, guests, and potential employees.

These spaces, furnished just a few years ago, don’t meet the needs of current visitors.

Today, with virtually all guests using Electronic Devices, a well designed waiting lounge area accommodates those guest’s needs.

Keys to Modernizing Your Waiting Areas

Key items to consider adding to these areas include easily accessed power outlets (both three prong and USB), wireless recharger pads and convenient tablet arms.

People Sitting on Floor to Get Access to Power Outlet.

People Sitting on Floor to Get Access to Power Outlet.

Have you noticed that old fashioned airports have travelers clustered around a column or sit on the floor, bunched by a wall with an outlet sitting on the floor?

Lounge Chair with Data Port

Lounge Chair with Data Port

That is because people are desperately trying to charge their mobile phone, tablets, or laptops.

Lounge Chairs with Power Outlets

And waiting areas today, people will be searching for outlets, pulling chairs away from the wall, trying to get to the outlets as they want to use their waiting time with Electronic Devices that need charging.  You can both keep your waiting area organized and provide client convenience with outlets built into the waiting area chairs.  Modern manufacturers of commercial quality lounge chairs now provide power outlets as an option.  Sometimes these units are simply a attached to the chair frame and sometimes the outlets are imbedded into the upholstered arms or side panels.  These chairs and sofas include built-in extension cords.  These configured chairs with built-in power are super convenient and appreciated by guests.

Lounge Chairs with Built-in Tablet Arms & Data Ports

Lounge Chairs with Built-in Tablet Arms

Lounge Chairs with Built-in Tablet Arms

Of similar value, chairs with built-in tablet arms are equally valued.  When people use tablets, laptops, or larger display smart phones, it is easier for them when there is a convenient tablet arm ready to support the device.

While drop-down tablet arms are available, we recommend fixed tables (perhaps with an ability to rotate slightly in or out depending upon whether or not the user wants to start the support over their legs or to the side).

And when lounge areas are used for collaborative work spaces, access to power and small tablet holders make these meetings more productive.

Here are more examples of modern lounge and guest chairs with power and tablet options.  A wide range of products and styles to fit any décor and budget are available.

 

Other Waiting Room Accessories – Self-Playing Monitors and Literature/Magazine Racks

Lounge Area Literature - Magazine Rack

Lounge Area Literature – Magazine Rack

Self Playing Monitor in Lounge Area

Self Playing Monitor in Lounge Area

Use Arm-less Lounge Seating in Tight Quarters to Increase Visitors
Nov 18th, 2014 by Peter Harnack

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Return to Office Furniture San Jose – Indoff – Silicon Valley Branch

 

Many lounge chairs today with arms take significant space width-wise.

Armless Guest Chairs

Armless Guest Chairs

How to get more lounge chairs in a limited space

When you are trying to get more seats in a tight space, consider using armless or one-armed seating.  Armless lounge chairs have the same seat width as armed chairs but without the extra space associated with arms.  In most situations, armless lounge chairs worked just as well as armed chairs, but save space.

In the space that would be available for three chairs with arms, you could fit four chairs without arms.  Some lounge chair manufacturers offer lounge chairs with only one arm (right or left).  This way you can have a group of chairs in a row but only have arms on the last chair in the row to finish the end-most chair.  Armless lounge chairs can include tablet holders that attach directly to the chairs frame without the bulk of an arm.  Many modern reception and waiting areas today include built-in tablets surfaces for patient, client, or customer use that show your awareness and sensitivity to electronic device used by your visitors.

Armless Guest Chair with Side Tablet

Armless Guest Chair with Side Tablet

Armless Guest Chairs with table/upholstered arm rest

Armless Guest Chairs with table/upholstered arm rest

 

 

Add Power Outlets to Waiting Area for Better Customer Service
Nov 12th, 2014 by Peter Harnack

Visit Indoff - Silicon Valley  Return  to Office Furniture San Jose

 

I’m sitting in a waiting area at a tire store.  The store is busy today; my wait time will be about an hour and ½ to fix a slow leak.  Good thing I brought my notepad.  At least I can stay somewhat productive.

Waiting Area 1 - with Counter Space And Stools

Waiting Area 1 – with Counter Space and Stools

2 Convenient Waiting Areas – Good attention to customer needs

Conveniently, this store has two waiting areas, one with stools, counters & tables and the other with the ever present TV with typical upholstered guest chairs.  At least you can chose a spot based on your personal preference and what you plan to do with your time.

The bar stools are tough metal and the upholstery is in good shape.  Comfortable enough (but not sure how 1 ½ hours later will feel.

They do offer a phone charging station but currently two people are seated on both sides of the recharger so even though one of my phones needs recharging, it is not convenient or accessible to me.

Recommended Improvements to these Spaces

What changes or additions would I suggest to make these areas more comfortable and convenient for the store’s waiting customers and potentially increase sales?

Waiting Area 2 with TV and Reading Material

Waiting Area 2 – TV and magazines

Table top Power Outlets and Magazine Racks

Access to convenient power outlets, a magazine/newspaper rack to encourage tidiness, and QR codes on posters to encourage mobile web access come to mind.

The waiting area away from the TV, with two bar height counters and standing height café tables has only one 4-plug power outlet – centered between the two counters and an outlet on the left-most side of the left counter.  If you are seated on the right side or at the café tables, you are out of luck power wise.  Only waiting customers seated toward the middle of the two counters or on the left most counter have access to power.

(Good news – just saw my car being driven into the service bay – yea!).

And the customers waiting next to the cell phone charger has moved so I can now recharge my exhausted phone.  BTW, the recharge cable is too short to plug in the phone and use the phone at the same time (so partially convenient but not totally).

An easy fix to this situation would be to add a few counter height outlets.  Easy-to-install table top outlets, available for about $ 145.00 would remedy this situation quickly.

Table-top Power Supply

Table-top Power Supply

Magazine Rack

Magazine Rack

Keeping the waiting area tidy is easy when you have a distinct place for magazines and newspapers.  Otherwise table tops and chairs become reading material clutter sites.  A simple rack such as a vertical wire mesh holder would help tidy up this space.

And although this retail space has convenient free wi-fi, the posters and displays don’t include web-engaging QR codes or web site addresses that would encourage customer’s to peruse online.  While not furniture related, I’d suggest the vendor add QR codes to posters and sales flyers to provide smart phone and table users with engaging sales feature/benefit videos and capture permission-based email addresses for future promotions.

Best new yet – tires on done.  Actually less than an hour – Good job.

Reception Desk – Custom – Modern – Creative – Affordable
Jun 19th, 2014 by I-SV Host

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You need a new, modern, reception desk – but it needs to be affordable.

Photo that inspired a new Reception Desk

Photo that inspired a new Reception Desk

When moving to a new location, AltiGen Communications in San Jose, California, wanted to create a more welcoming Lobby at their new facility.  Having viewed some of the different Reception Desk Styles on Indoff – Silicon Valley Branch’s website (OfficeFurnitureSanJose.com), AltiGen contacted Indoff as a possible provider for a new reception desk.  They wanted something different that reflects their business success but wanted to get this look affordably.

We want it to look like this >>.

Key personnel at AltiGen forwarded photos of reception desks that appealed to their design desires.  Indoff – Silicon Valley Branch researched options and rough budgets and one design in particular stood out as very attractive and doable with a Bay Area Manufacturer, Action Laminates in Hayward.

Concept Development for a new Reception Desk

AltiGen Communication's, San Jose, CA, Reception Desk

AltiGen Communication’s, San Jose, CA, Reception Desk

To manage costs, the reception desk was built with premium laminate surfaces.  The desk work surface and part of the front is a dark, textured finish.  The built-in white insert is gloss white high pressure laminate with color-core edging to make the block appear as one piece (no black line typically associated with laminate surfaces).  This is the same high quality High Pressure Laminate that is used in wall mounted and mobile white boards.

A custom built, standoff L-shaped clear glass transaction counter that floats beyond the white block onto part of the work surface finishes the off the reception desk.

The receptionist has convenient storage under the white block area and a 2-drawer, 1 file pedestal for additional storage.  Grommets have been added under the white block unit and on the side to allow convenient cable and power access to the work surface.

Now that the reception desk is in place, AltiGen is considering adding a companion storage cabinet next to the desk, by the wall, to cover power and data cables, add storage to the area, and add more work surface area for equipment.

If you are considering a upgraded or remodeled reception desk, rather than settling for “off-the-shelf” solutions, consider sending Indoff – Silicon Valley your ideas and inspirations and see how affordable and impressive a solution can be for you.

Ever wish you could add a private conference room into your reception area?
Sep 11th, 2013 by I-SV Host

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Soft Seating with Privacy Creating High Backs

Soft Seating with Privacy Creating High Backs

Finally, your wish has come true – add a private space to talk within your reception area – use high back soft seating or privacy screens.

When your business is growing, you run out of space.  And there plenty of times that you would like to meet with someone in your lobby without scoping out a conference room or taking them back to your work area.  Being able to meet easily in the lobby and save time is a great asset.

Enter – the high-back, semi-private meeting area.

One of the latest innovations in space utilization is the addition of the high-back chair, settee, or sofa.  Manufacturers have finally begun to offer soft seating with high backs, essentially giving you a place to meet in the reception area that is somewhat private.  Invite your guest into one of these convenient sitting areas and you conversations are directed at one another, not all over the lobby.  You focus on your guest and vice versa.  You save time by avoiding security check points and sign in procedures.  And you avoid time that it would take to walk back and forth to your office or other conference rooms.

Cluster Soft Seating Together with High Backs to Create a Semi-Private Meeting Area

Cluster Soft Seating Together with High Backs to Create a Semi-Private Meeting Area

High Back Reception Area Soft Seating

The basic innovation is the addition of high backs and sides on soft furniture.  Or you could also add complementary screens to the soft furniture.  These innovations keep conversations focused with one another.  Plus, it adds a partial visual barrier between guests.  Proper arrangements could include sofas, settees, chairs and clusters of chairs grouped in a semi-private space, faced toward one another.

The benefits of reception – lobby area high back soft seating

One of the key benefits is privacy.  You don’t broadcast your discussion around the lobby.  Another benefit is cost.  It is a significantly lower budget to group together furniture compared to creating a new meeting room.  Another benefit is the warm, comfortable feelings you get when conversing in a casual setting compared to often stiff, hard surfaced meeting rooms.

Soft Seating - Configured as a Semi-Private Booth Space

Soft Seating – Configured as a Semi-Private Booth Space

Or Add Screens to Soft Seating Areas to Create Privacy Booths within a Reception or Meeting Area

Or Add Screens to Soft Seating Areas to Create Privacy Booths within a Reception or Meeting Area

Check out these examples – and contact Indoff – Silicon Valley, for more information <click here>

Finally – All of the Advantages of Soft Seating Combined with Function
Sep 9th, 2013 by I-SV Host

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Soft Seating with Built-In Table Arms

Soft Seating with Built-In Table Arms

Add Cool Functions/Features to Soft Seating in Lobbies, Reception Areas, and Staff Break Areas

Comfortable soft seating has been available ages.  Traditionally, most reception seating has been commercialized versions of sofas, settees, and overstuffed chairs.  But now, more and more manufacturers of commercial grade seating are doing innovative designs combined with function.

To add style and flexibility, many options are available for soft seating including armless, arms on one side or the other, angles (so pieces can be placed together and have curved seating), back to back in one piece, even seating with raised sides for added privacy and an quieting effect.

Plus, since both employees, guests and customers  are often showing up with portable electric devices such as mobile phones, tablets, and laptop computers, providing for their comfort and utility, some manufacturers are including very useful accessories built in to the soft seating (or into the side tables that are designed to accompany the soft seating.

Soft Seating with Easy-to-Access Power and Data

Soft Seating with Easy-to-Access Power and Data

First is the built-in table (tablet holder).  These surfaces are typically movable (in-out, or rotate about a pole that is attached to the seating.  Sometimes these surfaces fold flat out the way when not in use similar to airline tables that fold into the side arm rest.  Others have opens so the tables can be either on the right or the left.

Soft Seating with Built-In Table Arn, Power Access, and Cup Holder

Soft Seating with Built-In Table Arn, Power Access, and Cup Holder

Second is built-in power and potentially, data access (sometimes with often used USB ports).  Rather than having users scrambling behind seating or searching behind tables for wall outlets, organizations that think ahead have power at the sofa or soft seating chair, conveniently available.  Access is easy but slightly out of the way so they don’t interfere with normal seating.  This type of access shows your attention to the needs of your visitors (and even employees when they want to take a break but have a great place to sit).

And often, visitors are offered that hot coffee (typically in a paper or foam cup).  A built-in cup holder keeps the coffee secure but handy.

Be sure that as you plan your lounge, lobby, reception, or staff break areas to include soft seating, ask about accessories that increase the effective use of your soft seating.

Contact Indoff-Silicon Valley for more information on types of soft seating and accessories that can work for you.

 

 

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